7xbet Privacy Policy

1. Introduction

7xbet ("7xbet," "we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who access or use the 7xbet platform at https://7xbet.run (the "Platform"). This Privacy Policy ("Policy") describes how we collect, use, disclose, store, and protect your personal information in connection with your use of the Platform and our services.

This Policy is issued in compliance with the Data Privacy Act of 2012 of the Philippines (Republic Act No. 10173), its Implementing Rules and Regulations, and other applicable data protection legislation. By registering an account on 7xbet or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read together with our Terms & Conditions, which govern your use of the 7xbet Platform.

2. Data We Collect

2.1 Information You Provide Directly

When you register an account, make a deposit, request a withdrawal, contact support, or otherwise interact with 7xbet, we may collect the following categories of personal data:

• Identity Data: Full legal name, date of birth, gender, nationality;
• Contact Data: Email address, mobile number, residential address (including city, province, and postal code);
• Account Data: Username, encrypted password, account preferences, and communication preferences;
• Financial Data: Bank account details, GCash or PayMaya account information, BPI, BDO, or Metrobank account references, transaction history, deposit and withdrawal records;
• Verification Data: Government-issued identification documents (e.g., Philippine passport, driver's license, SSS/GSIS ID, PhilSys ID), proof of address documents, and selfie photographs submitted for KYC purposes;
• Communications Data: Records of your correspondence with our support team, including live chat transcripts and email exchanges.

2.2 Information Collected Automatically

When you access the 7xbet Platform, we automatically collect certain technical and usage data, including:

• Device and Technical Data: IP address, device type, operating system, browser type and version, screen resolution;
• Usage Data: Pages visited, games played, session duration, click-stream data, search queries within the Platform;
• Location Data: General geographic location derived from your IP address (country and city level only; we do not collect precise GPS location);
• Cookie Data: Information collected through cookies and similar tracking technologies as described in Section 6 of this Policy.

2.3 Information from Third Parties

We may receive personal data about you from third parties, including identity verification service providers, payment processors, fraud prevention agencies, and publicly available sources, where this is necessary to verify your identity, process transactions, or comply with our legal obligations.

3. How We Use Your Data

7xbet processes your personal data for the following purposes:

• Account Management: To create, maintain, and administer your 7xbet account, including verifying your identity and age (21+ requirement);
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver the features of the Platform;
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance;
• Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) obligations, KYC requirements, and reporting obligations to regulatory authorities such as PAGCOR;
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct;
• Responsible Gaming: To monitor gaming behavior and enforce responsible gaming tools, including deposit limits, loss limits, and self-exclusion;
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the Platform;
• Marketing Communications: To send you promotional offers, newsletters, and updates about 7xbet products and services, where you have provided consent or where we have a legitimate interest to do so. You may opt out of marketing communications at any time;
• Legal Claims: To establish, exercise, or defend legal claims in connection with your use of the Platform.

4. Legal Basis for Processing

7xbet processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual Necessity: Processing is necessary to perform our contract with you (i.e., the Terms & Conditions) and to provide the services you have requested;
• Legal Obligation: Processing is necessary to comply with our legal and regulatory obligations, including AML, KYC, and tax reporting requirements;
• Legitimate Interests: Processing is necessary for our legitimate interests, including fraud prevention, platform security, and business analytics, provided these interests are not overridden by your rights and interests;
• Consent: Where we rely on your consent as the legal basis for processing (e.g., for marketing communications), you have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Data Sharing and Disclosure

5.1 Service Providers

We share personal data with trusted third-party service providers who assist us in operating the Platform and delivering our services. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, customer support platforms, and analytics providers. All service providers are contractually required to process personal data only on our instructions and to maintain appropriate security measures.

5.2 Regulatory and Law Enforcement Authorities

We may disclose personal data to PAGCOR, the National Privacy Commission of the Philippines, the Anti-Money Laundering Council (AMLC), law enforcement agencies, and other regulatory bodies where required by applicable law, court order, or regulatory directive.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 7xbet's business, personal data held by 7xbet may be transferred to the acquiring entity as part of the transaction, subject to equivalent data protection obligations.

5.4 No Sale of Personal Data

7xbet does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes.

6. Cookies and Tracking Technologies

6.1 What Are Cookies

Cookies are small text files placed on your device when you visit the 7xbet Platform. We also use similar technologies such as web beacons, pixel tags, and local storage objects. These technologies help us recognize your device, remember your preferences, analyze Platform usage, and deliver relevant content.

6.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Platform to function, including session management and security features. These cannot be disabled;
• Performance and Analytics Cookies: Help us understand how players use the Platform so we can improve its performance and user experience;
• Functional Cookies: Remember your preferences and settings to provide a more personalized experience;
• Marketing Cookies: Used to deliver relevant promotional content. These are only placed with your consent.

6.3 Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 7xbet Platform. Instructions for managing cookies are available in your browser's help documentation.

7. Data Retention

7xbet retains personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements. Specifically:

• Account and transaction data is retained for a minimum of five (5) years following account closure, in compliance with AML regulations;
• KYC verification documents are retained for the period required by applicable law;
• Marketing preferences and communication records are retained until you withdraw consent or request deletion, subject to any overriding legal retention obligations;
• Technical and usage data is typically retained for up to twenty-four (24) months.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized.

8. Your Data Protection Rights

Under the Data Privacy Act of 2012 and applicable regulations, you have the following rights in relation to your personal data held by 7xbet:

• Right to be Informed: The right to be informed about how your personal data is collected and processed;
• Right of Access: The right to request a copy of the personal data we hold about you;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to Erasure: The right to request deletion of your personal data, subject to our legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer via the contact details provided in Section 14 of this Policy. We will respond to your request within thirty (30) days, or within the timeframe required by applicable law.

9. Children's Privacy

The 7xbet Platform is strictly intended for individuals who are at least twenty-one (21) years of age. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the Platform, please contact us immediately at the details provided in Section 14.

10. Data Security

7xbet implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encryption of sensitive data at rest, including financial and identity information;
• Access controls limiting personal data access to authorized personnel on a need-to-know basis;
• Regular security assessments and penetration testing;
• Staff training on data protection and information security.

While we take all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your 7xbet login credentials.

11. Third-Party Links

The 7xbet Platform may contain links to third-party websites or services. This Policy applies only to the 7xbet Platform. We are not responsible for the privacy practices of third-party websites and encourage you to review the privacy policies of any third-party sites you visit.

12. International Data Transfers

In some cases, your personal data may be transferred to and processed in countries outside the Philippines, for example where our service providers operate internationally. Where such transfers occur, 7xbet ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012 and applicable regulations, including contractual protections with the receiving party.

13. Changes to This Policy

7xbet reserves the right to update or modify this Privacy Policy at any time. Material changes will be communicated to registered players via email or a prominent notice on the Platform prior to taking effect. The "Last Updated" date at the top of this Policy will be revised accordingly. Your continued use of the Platform following the effective date of any changes constitutes your acceptance of the revised Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer:

• Live Chat: Available 24/7 via the Platform
• Email: [email protected]

For concerns about responsible gaming or to access self-exclusion tools, please visit our Responsible Gaming page.